5. New business models : Complexity in Identifying Value Pools

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Identifying value pools, or market segments with the highest potential, is complex and resource-intensive. Companies must thoroughly understand market dynamics, consumer behavior, and the competitive landscape. Strategic analysis, data-driven insights, and agile methodologies are essential for uncovering and capitalizing on these opportunities.

Identifying value pools, or the segments of the market that offer the highest potential for new business models, is often a complex and resource-intensive process. Value pools are essentially areas where a company can create significant value, either by addressing unmet customer needs, entering underserved markets, or optimizing existing operations. However, the complexity arises from the need to thoroughly understand market dynamics, consumer behavior, and the competitive landscape, all of which can change rapidly.

For example, a healthcare company seeking to develop a new telemedicine service must navigate a complex environment of regulatory requirements, shifting patient expectations, and rapidly advancing technology. Identifying where the most significant opportunities lie—whether in rural areas with limited healthcare access, among specific demographics, or within certain medical specialties—requires detailed market research and analysis. Without a clear understanding of these factors, companies risk investing in initiatives that may not deliver the expected returns.

Recommended Approach: To effectively identify and capitalize on value pools, companies need to employ a combination of strategic analysis and agile methodologies. McKinsey recommends starting with a comprehensive market analysis that includes a SWOT (Strengths, Weaknesses, Opportunities, Threats) assessment. This helps in understanding where the company’s strengths align with market opportunities and where it might face challenges​(

TSI). Additionally, segmenting the market based on customer needs and behaviors allows companies to identify specific niches where they can deliver unique value.

Boston Consulting Group (BCG) also emphasizes the importance of using data and advanced analytics to uncover hidden value pools. By leveraging big data, companies can gain insights into customer preferences, market trends, and competitive actions that might not be immediately apparent. For instance, an e-commerce company could use data analytics to identify a growing demand for sustainable products in a particular region, thus enabling it to tailor its offerings to meet this emerging need​(

Deloitte United States).

Once potential value pools are identified, The Strategy Institute suggests adopting a test-and-learn approach. This involves launching small-scale pilots or prototypes to test the viability of the identified opportunities before committing significant resources. By using real-world data from these pilots, companies can refine their strategies and scale successful models more confidently. For example, a fintech company might start by offering a new digital payment solution to a small segment of its customer base to gauge interest and usability before expanding the service more broadly​(

TSI).

Another key recommendation is to involve cross-functional teams in the process of identifying and developing value pools. Deloitte highlights the importance of collaboration between marketing, R&D, finance, and operations teams to ensure that all perspectives are considered and that the company’s capabilities are aligned with the identified opportunities. This holistic approach can help in better understanding the feasibility of targeting specific value pools and in designing business models that are both innovative and practical​(

Deloitte United States).

In conclusion, while identifying value pools is inherently complex, it is a critical step in developing successful new business models. By combining strategic market analysis, data-driven insights, agile testing, and cross-functional collaboration, companies can navigate this complexity and uncover the areas where they can create the most value.

Wraping up

Developing new business models is a complex process that requires strategic thinking, clear governance, and the ability to adapt to market changes. By proactively addressing each challenge and exploring the recommended avenues, companies can increase their chances of success. Don’t hesitate to reach out to our team to discuss how we can help you in your journey

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